Welcome to Hope Hosting! By using our services, you agree to the terms and conditions outlined below. These Terms of Service establish the guidelines for your relationship with Hope Hosting ("Hope Hosting," "We," "Us") and you as our client ("Customer," "Client," "You").
Hope Hosting does not offer a money-back guarantee for any services. By submitting payment, you agree to these Terms of Service. In the event of a billing dispute or chargeback, services associated with your account will be suspended until the dispute is resolved. We reserve the right to terminate services if disputes remain unresolved.
Support requests must be submitted through our ticketing system to ensure timely and accurate responses. We cannot guarantee responses to inquiries submitted through other methods such as email or social media.
We offer flexible pay-as-you-go services, grace periods, and payment arrangements to accommodate our clients and help avoid service suspensions or terminations. If payment issues arise, we strive to explore all available options to maintain uninterrupted service.
Hope Hosting retains the right to consult with legal authorities in cases of illegal activities or policy violations. Unauthorized access or tampering with our systems will result in immediate suspension of services and possible legal action. Additionally, services may be terminated for violations of these terms, and no refunds will be provided in such cases.